Terms and Conditions
1. Introduction
Welcome to Ministry of Tea. These Terms and Conditions govern your use of our website and the purchase of our products. By using our site and purchasing our products, you agree to comply with these terms.
2. Products
We offer a variety of teas and related products. All products are subject to availability, and we reserve the right to limit quantities of any products we offer. Descriptions and prices of products are subject to change without notice.
3. Orders
When you place an order on our website, you are making an offer to purchase our products. We reserve the right to accept or reject any order at our discretion. You will receive an email confirmation once your order has been accepted.
4. Pricing and Payment
All prices are listed in ZAR (South African Rand) and include applicable taxes. Payment must be made at the time of purchase using the payment methods provided on our site. We use secure third-party payment processors to handle transactions.
5. Shipping and Delivery
We offer shipping within South Africa. Shipping costs and delivery times will be calculated at checkout. We strive to process and ship orders promptly, but delivery times are estimates and not guaranteed. We are not responsible for delays caused by shipping carriers.
6. Returns and Refunds
If you are not satisfied with your purchase, you may return unopened products within 30 days of receipt for a refund or exchange. Please contact our customer service team to initiate a return. Return shipping costs are the responsibility of the customer unless the return is due to our error.
7. Privacy
We value your privacy and are committed to protecting your personal information. Please review our Privacy Policy for details on how we collect, use, and safeguard your information.
8. Intellectual Property
All content on our website, including text, images, and logos, is the property of Ministry of Tea and is protected by copyright and other intellectual property laws. You may not use, reproduce, or distribute any content without our prior written consent.
9. Limitation of Liability
Ministry of Tea is not liable for any direct, indirect, incidental, or consequential damages arising from your use of our website or purchase of our products. Our liability is limited to the purchase price of the products you bought from us.
10. Governing Law
These Terms and Conditions are governed by the laws of South Africa. Any disputes arising from these terms or your use of our website will be resolved in the courts of South Africa.
11. Changes to Terms and Conditions
We reserve the right to update or modify these Terms and Conditions at any time. Any changes will be posted on our website, and your continued use of our site after such changes constitutes your acceptance of the new terms.
12. Contact Us
If you have any questions or concerns about these Terms and Conditions, please contact us at:
Ministry of Tea
