Shipping Information
Processing Time
Orders are typically processed within 1-2 business days. Orders placed on weekends or holidays will be processed on the next business day.
Shipping Rates
Shipping rates vary depending on the destination and the weight of the package. Shipping costs will be calculated at checkout based on your location and the items in your order.
Shipping Methods
We offer the following shipping methods:
- Standard Shipping: Delivery within 3-5 business days.
- Express Shipping: Delivery within 1-2 business days.
- International Shipping: Delivery times vary depending on the destination country.
Tracking Your Order
Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to track your package online.
Shipping Restrictions
Please note that we do not ship to certain countries due to legal restrictions on the import of tea products. If you are unsure whether we ship to your country, please contact us at info@ministryoftea.co.za.
Shipping Delays
While we make every effort to ensure timely delivery of your order, shipping delays may occur due to factors beyond our control, such as weather conditions, customs delays, or other unforeseen circumstances. We appreciate your patience and understanding in such situations.
Contact Us
If you have any questions or concerns about shipping, please contact us at:
Ministry of Tea
Phone: +27 83 230 0786
Email: info@ministryoftea.co.za
Effective Date: 05/05/2024
