Privacy Policy

Introduction

Ministry of Tea (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose your personal information when you visit our website and use our services. By using our website, you agree to the terms of this Privacy Policy.

Information We Collect

Personal Information

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment information

Non-Personal Information

  • Browser type and version
  • Operating system
  • IP address
  • Referring site
  • Pages visited on our website
  • Time and date of visit

How We Use Your Information

We use your personal information to:

  • Process and fulfill your orders
  • Communicate with you about your orders and inquiries
  • Improve our website and services
  • Send you promotional offers and updates (with your consent)
  • Comply with legal obligations

We use non-personal information to:

  • Analyze website usage and improve our website
  • Ensure the security of our website and services
  • Conduct marketing research and analysis

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us recognize you and remember your preferences. You can control cookies through your browser settings and other tools. However, disabling cookies may affect the functionality of our website.

Third-Party Services

We may share your personal information with third-party service providers who assist us in operating our website and providing our services, such as payment processors, shipping companies, and marketing platforms. These third parties are obligated to protect your information and only use it for the purposes we specify.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, and disclosure. However, no data transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

Your Rights

You have the right to:

  • Access and review the personal information we hold about you
  • Request corrections to inaccurate or incomplete information
  • Request deletion of your personal information (subject to legal obligations)
  • Opt out of receiving promotional communications from us

To exercise these rights, please contact us at info@ministryoftea.co.za.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website and indicating the date of the latest revision.

Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Ministry of Tea
Phone: +27 83 230 0786
Email: info@ministryoftea.co.za

Effective Date: 05/05/2024